Consumer Privacy Policy

This Consumer Privacy Policy explains how Spotterly collects, uses, shares, and protects personal information when you use Spotterly as a consumer.

1. Information we collect

We may collect:

Account information:

• first name;
• last name;
• email address;
• password authentication data;
• language preference.

Location information:

• city, area, or approximate location used to show local offers;
• precise location only if you allow it through your device or browser settings.

Offer activity:

• offers viewed, claimed, saved, redeemed, or missed;
• redemption codes;
• daily tries or usage limits;
• timestamps and activity history.

Technical information:

• device type;
• browser type;
• IP address;
• log data;
• security and fraud prevention signals.

Support information:

• messages you send us;
• information needed to help with account or offer issues.

2. How we use information

We use personal information to:

• create and manage your account;
• show relevant local offers;
• process claims and redemptions;
• prevent fraud, abuse, and misuse;
• provide support;
• improve Spotterly;
• understand product performance;
• comply with legal obligations.

3. Information shared with businesses

When you claim or redeem an offer, we may share limited information with the participating business so they can verify and honour the offer. This may include:

• your name;
• redemption code;
• offer claimed;
• claim or redemption status;
• date and time of redemption.

Businesses must use this information only to manage the offer and related customer service.

4. Service providers

We may use trusted service providers for hosting, authentication, analytics, email, security, support, and similar operations. These providers may process information only as needed to provide services to Spotterly.

5. Legal and safety reasons

We may disclose information if required by law or if we believe it is necessary to protect users, businesses, Spotterly, or the public from fraud, security threats, or harm.

6. Cookies and similar technologies

Spotterly may use cookies or similar technologies to keep you signed in, remember preferences, improve performance, measure usage, and protect the service.

Strictly necessary cookies are required for the service to work. In addition, Spotterly uses Google Analytics 4 to understand aggregated traffic and usage. Analytics cookies are optional: they are only set after you explicitly accept them, and the Google Analytics tag is not loaded at all until you do. We do not use Google Analytics for advertising or personalized advertising, and we do not send your name, email address, phone number, postal address, precise location, or account identifiers to Google Analytics.

You can refuse analytics cookies at any time, and you can withdraw or change your choice later using the “Cookie settings” link available in the Spotterly footer and in your settings.

7. Your choices and rights

You may:

• update your account information;
• change browser or device permissions for location;
• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your account, subject to legal or security retention needs.

8. Retention

We keep personal information only as long as needed for the purposes described in this Policy, including account management, fraud prevention, legal compliance, dispute handling, and platform security.

9. Security

We use reasonable technical and organizational safeguards to protect personal information. No online service is perfectly secure, but we work to reduce risks.

10. International processing

Some service providers may process or store information outside your province or country. When this happens, information may be subject to the laws of that location.

11. Changes to this Policy

We may update this Policy from time to time. If changes are important, we will take reasonable steps to notify you.

12. Contact

For privacy questions or requests, contact: Privacy Officer privacy@spotterly.ca